As I contemplated the move to Capital Pacific from a more global-platform based brokerage, I was deeply drawn to the business model in which CP is grounded upon.
Nowhere in my real estate background had I seen or heard of such a platform where relationships with clients were this deep. It didn’t take long for me to learn that the concepts and philosophy that Capital Pacific espouses fosters those relationships from its deep-rooted culture within its offices.
What’s different about Capital Pacific?
We have this phrase that we use a lot here. Higher Expectations. The more I think about what makes us different than other brokerage firms, the more this phrase resonates. I think people are judged upon their performance by the little things. It’s easy to gloss over smaller details, or perhaps underestimate importance to a particular task. We pride ourselves on executing at every level in order to take the burden off our clients, placing it directly with our highly competent team. Those details get noticed and our clients become long-term because they know we have high expectations of ourselves.
What’s your secret to a successful transaction?
I think the first thing to understand about a successful transaction is that it's unlike any of others. You need to treat all transactions independent of each other. They’re all differently nuanced and the stakeholders are almost never the same. Understanding not just your client’s needs, but how they like to communicate, and what they like and dislike about communication style is just as important as negotiating terms of a deal. Real estate transactions are never easy. Spending time on the outset by having candid conversations about how someone likes to do business helps alleviate potential hiccups along the way, and will help provide for a more efficient and successful transaction.
Who would play you in a movie?
I get Paul Rudd a lot. All the time. However, I might have to go with the greatest compliment that’s ever been given to me. It involves a very large basketball player at a public park berating me, asking why I didn't want to play in a pickup game. This was many years ago, but I remember it like it was yesterday. I had no shoes on, and a full beer, so I politely declined. Upon hearing this, he promptly suggested it was because I didn't want to mess up my Brad Pitt face or my Tom Cruise body. Again, greatest compliment of all time. So any of those three would likely play me in a movie.